The Dispatcher’s Dilemma
Every taxi fleet owner knows the pain: You have 50 cars, but on a busy Friday night, 10 of them are sitting empty while customers are waiting 20 minutes in another zone.
This isn’t a driver problem. It’s a dispatch rule problem.
iCabbi vs. Autocab: Which is Better?
At CoreDesk, we manage fleets on both systems. Here is the truth:
- Autocab (Ghost): Incredible for customization. We recommend setting up “Zone Backups” so that if Zone A is empty, a driver in Zone B instantly gets the job.
- iCabbi: superior for automation. Its “Smart Dispatch” algorithm is powerful, but it needs human monitoring to prevent it from sending drivers 5 miles for a £4 job.
The “Human Element”
Software can’t see that a driver is tired or that a road is closed due to an accident. That is why Hybrid Dispatching works best.
We set your basic rules to “Auto,” but our remote dispatchers watch the screen 24/7 to intervene when the algorithm gets it wrong. This reduces dead mileage by up to 18%.
Want a Free Audit? We can log into your system and check if your rules are bleeding money. Contact us for a free dispatch audit.